Save Job Back to Search Job Description Summary Similar JobsTake ownership of quality issues in a highly visible roleJoin a fast-growing, profitable business offering strong advancementAbout Our ClientOur client is a growing manufacturing organisation with an entrepreneurial culture, strong financial performance, and a commitment to investing in its people. With multiple facilities and continued expansion, the company offers employees the opportunity to make a meaningful impact while building a long-term career.Job DescriptionServe as a quality leader within the manufacturing facility, taking ownership of quality initiatives and issue resolution.Partner closely with production teams to identify root causes and implement corrective actions.Investigate customer complaints and quality concerns, ensuring timely and effective resolution.Interface with customers regarding quality-related issues and maintain strong professional relationships.Conduct root cause analysis and drive continuous improvement efforts across manufacturing processes.Collaborate with cross-functional teams to improve product quality, reliability, and customer satisfaction.Support quality systems, procedures, and documentation requirements.Act as a hands-on resource on the manufacturing floor, assisting with troubleshooting and problem-solving activities.Work independently to identify risks, implement solutions, and improve operational performance.Contribute to a culture of accountability, quality excellence, and continuous improvement.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantPrevious experience in a manufacturing engineering and/or quality engineering role.Strong hands-on experience working within a manufacturing environment.Ability to independently investigate problems and implement effective solutions.Experience interacting directly with customers or managing customer concerns.Comfortable navigating challenging customer conversations and resolving issues professionally.Knowledge of quality processes, root cause analysis, and continuous improvement methodologies.Ability to work collaboratively with production, operations, and leadership teams.Strong communication, organisation, and problem-solving skills.Degree preferred but not required. Relevant manufacturing experience will be considered in lieu of formal education.Open to candidates from most manufacturing industries (excluding food manufacturing).What's on OfferFast-growing company with significant opportunities for career progression and advancement.Highly visible role where you'll have ownership and influence over quality and operational improvements.Entrepreneurial culture that values initiative, innovation, and employee contributions.Strong business performance with a proven track record of quarterly bonus achievement.Collaborative environment where leadership remains accessible and invested in employee successContactBridget PettiQuote job refJN-092026-7114641Job summarySectorEngineering & ManufacturingSub SectorQuality, TechnicalIndustryIndustrial / ManufacturingWhereScarboroughContract TypePermanentConsultant nameBridget PettiJob ReferenceJN-092026-7114641
