Process Applications Engineer - Instrumentation - Worcester, MA

• Provide technical and applications support across North America
• Support installation, training, and troubleshooting activities
• Manage customer issues through CRM systems (Salesforce)
• Deliver on-site and remote support to customers and partners
• Communicate field feedback to internal teams
• Support trade shows and customer demonstrations
• Maintain deep knowledge of product lines and applications
• Develop and update technical documentation and procedures
• Recommend product and process improvements
• Train customers, distributors, and internal teams
• Track travel schedules, reports, and expenses
• Travel up to 40% for customer support and site visits

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.