Back to search

Quality Manager

Providence, Rhode Island Permanent USD120,000 - USD155,000 per year View Job Description
This role leads the site Quality function, with responsibility for quality systems, customer satisfaction, people leadership, and continuous improvement. You'll partner closely with operations, engineering, and supply chain to drive problem‑solving, improve processes, and ensure products consistently meet customer and regulatory expectations.
  • Influence real operational change
  • Lead teams, solve complex problems, and build a strong culture of quality

About Our Client

The client is a globally established manufacturing organization known for innovation, technical excellence, and long‑term investment in its people. They offer a collaborative, inclusive environment where quality, continuous improvement, and professional growth are genuinely valued.

Job Description

  • Lead and continuously improve the site Quality Management System (QMS) to support business strategy and operational excellence.
  • Own nonconformance management, CAPA, and root cause analysis to drive sustainable corrective actions.
  • Establish, track, and analyze quality KPIs, using data to drive decisions and improvements.
  • Act as the primary quality interface for customers, managing audits, issue resolution, and ongoing relationships.
  • Lead internal, customer, supplier, and third‑party audits, ensuring readiness and strong follow‑up.
  • Champion continuous improvement initiatives using Lean, Six Sigma, and structured problem‑solving tools.
  • Partner with Operations and Engineering to improve process capability, reduce variation, and eliminate waste.
  • Collaborate with Supply Chain and Purchasing to drive supplier quality improvements.
  • Lead, coach, and develop the Quality team while promoting a strong quality mindset across the site.



MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • Bachelor's degree in Engineering or a related technical discipline (ABET‑accredited preferred).
  • 6-10 years of experience in Quality Assurance within a manufacturing environment.
  • Strong experience with ISO‑based quality systems and quality audits.
  • Proven background in CAPA, root cause analysis, and structured problem‑solving methodologies (8D, DMAIC, PDCA).
  • Experience applying Lean and Six Sigma tools in a manufacturing setting.
  • Ability to read and interpret technical drawings and documentation.
  • Strong communication skills with the ability to influence across cross‑functional teams.

What's on Offer

  • Opportunity to lead and shape site‑wide quality strategy, not just maintain systems.
  • High visibility role with strong influence across operations, engineering, and leadership.
  • Culture that genuinely values continuous improvement and data‑driven decision‑making.
  • Commitment to employee development, training, and long‑term career growth.
  • Stable, global organization offering both challenge and progression.



Contact
Bridget Petti
Quote job ref
JN-042026-7004933

Job summary

Sector
Engineering & Manufacturing
Sub Sector
Quality, Technical
Industry
Industrial / Manufacturing
Location
Providence
Contract Type
Permanent
Consultant name
Bridget Petti
Job Reference
JN-042026-7004933