Quality Manager

Franklin, Massachusetts Permanent USD120,000 - USD140,000 per year View Job Description
We're seeking a Laboratory & Quality Control Manager to lead both the quality management function and accredited calibration/metrology laboratory across two manufacturing locations. This highly visible leadership role combines ISO compliance, quality systems ownership, laboratory management, continuous improvement initiatives, and cross-functional operational leadership.
  • Own quality across two manufacturing sites with executive visibility
  • Own quality across two manufacturing sites with executive visibility

About Our Client

Our client is a well-established manufacturing organization with a strong reputation for technical excellence, precision, and product quality. The company offers the stability of an industry leader while providing the opportunity to make a significant impact across multiple business units and operational sites.

Job Description

  • Lead all quality control systems, procedures, and standard operating practices across two manufacturing locations.
  • Maintain and continuously improve ISO 9001 and ISO/IEC 17025 compliant quality management systems.
  • Serve as the primary owner of the calibration and metrology laboratory, ensuring ongoing accreditation compliance and successful external audits.
  • Manage accreditation activities, audit preparation, surveillance visits, and recertification initiatives with accrediting bodies.
  • Oversee calibration, verification, and traceability of measurement equipment to national and international standards.
  • Maintain equipment records, calibration procedures, and measurement uncertainty documentation.
  • Utilize advanced dimensional inspection and metrology equipment to support quality and manufacturing operations.
  • Conduct internal quality audits, identify gaps, and implement corrective and preventive actions.
  • Analyze quality data, measurement systems, and key performance indicators to support business decisions and process improvements.
  • Lead investigations into quality issues, nonconformances, and out-of-tolerance conditions using structured root-cause methodologies.
  • Partner with customers to address quality concerns, investigate complaints, and implement lasting solutions.
  • Drive continuous improvement programs using Lean manufacturing and quality-focused problem-solving techniques.
  • Develop, update, and manage quality documentation, work instructions, SOPs, and training programs.
  • Mentor and develop quality and laboratory personnel while fostering a culture of accountability and excellence.
  • Manage relationships with external calibration providers, auditors, and accreditation organizations.



MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • 7-10+ years of quality assurance, quality control, and calibration/metrology laboratory experience within a manufacturing environment.
  • Strong experience managing ISO/IEC 17025 accredited laboratories and ISO 9001 quality management systems.
  • Experience participating in or leading accreditation and compliance audits, ideally with A2LA exposure.
  • Proven ability to conduct root cause analysis and implement effective corrective and preventive actions.
  • Hands-on experience with precision measurement and inspection equipment.
  • Demonstrated success analyzing quality and operational data to drive measurable improvements.
  • Leadership experience managing, mentoring, or developing quality and laboratory personnel.
  • Strong understanding of quality methodologies, measurement systems analysis, and process improvement tools.
  • Excellent communication and stakeholder management skills.
  • Experience with Lean manufacturing principles and continuous improvement initiatives preferred.
  • Knowledge of fabrication, tooling, machining, or manufacturing processes is advantageous.
  • Technical degree preferred but not required

What's on Offer

  • Salary of $120,000 to $140,000
  • Opportunity to oversee both quality and laboratory operations at two manufacturing sites.
  • Direct ownership of an ISO/IEC 17025 accredited laboratory and ISO 9001 quality system.
  • High-visibility leadership role with significant influence on operational performance.
  • Strong compensation package including healthcare, retirement matching, and paid time off.
  • Chance to drive meaningful continuous improvement initiatives within a respected manufacturing organization.
Contact
Kyle Perry
Quote job ref
JN-102026-7129279

Job summary

Sector
Engineering & Manufacturing
Sub Sector
Quality, Technical
Industry
Industrial / Manufacturing
Where
Franklin
Contract Type
Permanent
Consultant name
Kyle Perry
Job Reference
JN-102026-7129279
 

Michael Page is an inclusive employer. We want to make sure you have everything you need to perform at your best throughout our hiring process, so please let us know if there is anything we can do to support with your application or interview.