Quality & Technical Service Director - Steel - JN-052026-7020724

Join a growing organization with high-visibility and leadership accountability
Highly competitive compensation and world-class benefits

About Our Client

Out client is a steel processing and service company that handles large coils of steel for manufacturers in industries like automotive, construction, appliances, and agriculture. At its NW Indiana site, the company specializes in services such as steel slitting, cut-to-length processing, pickling, oiling, and inventory management to prepare raw steel for industrial customers. They have set themselves apart as one of the biggest independent steel service organizations in the U.S.

Job Description

Lead all aspects of metallurgical, quality, and technical services efforts
Manage and develop the quality and technical service department
Review and monitor quality system requirements and compliance - IATF16949
Analyze internal/external data as well as market & customer feedback to initiate corrective actions and eliminate negative trends proactively
Oversee all claims with customers and processors of steel products, ensuring customer satisfaction and resolution
Evaluate different types of steel in stock that can be utilized for various customer applications/needs, providing guidance to customers
Work with all suppliers, processors, and customers concurrently to ensure strong technical service
Utilize SPC and other data sets to create PPAPs/FMEAs
Oversee metallurgical engineers, quality technicians, claims specialists, and lab personnel
Create and implement inspection and testing criteria and ensure suppliers and processors maintain it
Track and resolve all defects
Initiate continuous improvement initiatives and maintain strong communication for alignment within the organization

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

Technical Engineering Degree Required - Metallurgical Engineering STRONGLY PREFERRED
5-10+ years of experience in a steel based manufacturing leadership role, automotive preferred
Strong working knowledge of IATF16949 standards - certification a plus
Continuous improvement mindset at small and large scale
Experience working with high profile customers, especially automotive OEMs
Financial Acumen associated with P&L/Cost centers
Six Sigma Experience- Belt Certification a plus
Ability to work with Sales, Suppliers, Outside Manufacturers/Processors, and customers
Willingness to travel (~20-25%) all within the Midwest