Senior Change Manager, Enterprise Transformation

As the Change Manager, you will play a critical role in a major enterprise transformation program, helping the organization successfully navigate significant business and technology change.

Key responsibilities include:

• Develop and execute comprehensive change management strategies aligned with transformation objectives.
• Conduct impact assessments across people, processes, systems, customers, and partner channels.
• Partner with executive sponsors and senior stakeholders to drive engagement and alignment.
• Establish and lead change champion networks across business functions.
• Support the rollout of new digital experiences, case management, claims, policy servicing, reporting, and automation capabilities.
• Design and deliver communication, training, and organizational readiness plans.
• Define future-state operating models and identify capability development needs.
• Assess business readiness and provide recommendations ahead of major releases and go-live events.
• Measure adoption, track change success metrics, and implement continuous improvement actions.
• Support AI and automation initiatives by helping teams adapt to evolving roles, responsibilities, and workflows.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.