Senior Service Manager - Remote!

The Senior Service Manager will be responsible for establishing and leading the transformer service function across the United States. This is a highly visible leadership role with the opportunity to shape strategy, build teams, and create a best-in-class service operation.

• Lead and develop the transformer service business across the United States.
• Build, recruit, and manage a growing team of service technicians, coordinators, and field service professionals.
• Develop service processes, quality standards, and operational procedures to support business growth.
• Provide technical leadership across transformer testing, maintenance, commissioning, troubleshooting, and after-sales support activities.
• Partner closely with sales, project management, engineering, manufacturing, and customer teams to ensure exceptional service delivery.
• Drive continuous improvement initiatives focused on safety, quality, customer satisfaction, and operational efficiency.
• Establish the organizational structure and hiring strategy required to support a rapidly expanding service platform.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.