Technology Customer Support

• Respond to customer inquiries and resolve technical issues promptly.
• Provide detailed troubleshooting support and guidance for technology-related concerns.
• Document customer interactions and resolutions accurately for future reference.
• Collaborate with internal teams to escalate and resolve complex issues.
• Assist with the configuration and setup of technical systems as needed.
• Maintain up-to-date knowledge of company technology offerings and updates.
• Deliver excellent customer service to ensure client satisfaction.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.