Director of Billing | Hybrid | Carol Stream, IL

• Lead the strategy and evolution of enterprise billing operations, defining the future operating model, technology landscape, and organizational structure to support growth across multiple legal entities, including international operations.
• Assess current billing processes, systems, and team capabilities to identify gaps and scalability limitations, translating insights into a prioritized transformation roadmap.
• Oversee billing execution across multiple revenue models, including T&M, fixed price, maintenance, milestone-based billing, and internal allocations.
• Streamline and automate billing workflows, reducing manual effort and complexity while improving speed, accuracy, and scalability.
• Standardize billing practices across regions and business units, enabling centralized operations and consistent execution.
• Deliver billing performance reporting and insights, building dashboards and analytics that support operational visibility, leadership decisions, and performance improvement.
• Own billing systems strategy and delivery, partnering with Technology and vendors to implement and optimize Oracle ERP, billing platforms, and supporting tools.
• Establish strong controls and governance, ensuring billing accuracy, compliance, audit readiness, and alignment with revenue recognition policies.
• Drive measurable improvements in billing KPIs, including invoice cycle times, accuracy, dispute resolution, revenue leakage, and downstream AR and cash flow outcomes.
• Build and lead a high-performing billing organization, scaling talent, structure, and capabilities to support automation, centralization, and sustained growth.
• Partner cross-functionally with Finance, Sales, Legal, Operations, and Client Services to ensure billing reflects contract terms, pricing strategy, and validated service delivery.
• Lead change management efforts to ensure successful adoption of new processes, systems, and operating models across the organization.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.