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Inside Sales - Machine Shop - MA

Fitchburg, Massachusetts Permanent USD65,000 - USD75,000 per year View Job Description
This role is responsible for managing inbound and outbound sales activity for a precision machine shop, acting as the primary commercial liaison between customers, engineering, and production to quote, win, and retain business. The position combines technical sales acumen with relationship management, supporting revenue growth through repeat business and new account development in a fast‑paced manufacturing environment.
  • Brand new work & manufacturing building.
  • Join a machine shop environment with new AI software.

About Our Client

Our client is a U.S.-based advanced manufacturing and materials processing company. It specializes in precision laser machining and materials processing, offering both services and components to OEMs and manufacturers. Its headquarters and main facilities are just north of Boston, Massachusetts. They also have a brand new manufacturing facility.

Job Description

  • Prepare accurate estimates and quotes based on customer specifications and requirements.
  • Read blueprints and designs
  • Communicate with customers to gather project details and ensure their expectations are met.
  • Collaborate with engineering, sales and manufacturing teams to assess project feasibility and timelines.
  • Maintain and update records of estimates, quotes, and customer communications.
  • Support the sales team by providing technical input and detailed pricing information.
  • Assist in identifying opportunities for process improvements and cost efficiencies.
  • Ensure compliance with company policies and industry standards in all estimating activities.
  • Provide exceptional customer service and address inquiries promptly and professionally.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful Inside Sales professional should have:

  • Strong understanding of machine shop processes and engineering principles.
  • Ability to read blueprints
  • Proficiency in preparing estimates and quotes for manufacturing projects.
  • Exceptional communication and customer service skills.
  • Ability to collaborate with cross-functional teams effectively.
  • Detail-oriented mindset with strong organizational skills.
  • Familiarity with relevant software tools and systems.

What's on Offer

  • Competitive base salary ranging from $65,000 to $75,000 USD.
  • Comprehensive benefits package.
  • Opportunity to work in a small-sized, collaborative environment.
  • Potential for professional growth and development within the machine shop industry.
Contact
Megan Floor
Quote job ref
JN-052026-7016750

Job summary

Sector
Sales
Sub Sector
Account Manager
Industry
Industrial / Manufacturing
Location
Fitchburg
Contract Type
Permanent
Consultant name
Megan Floor
Job Reference
JN-052026-7016750