Operations Excellence Manager - Construction - DC Metro

The Operations Excellence Manager - Construction - DC Metro will be responsible for:

We're seeking a seasoned construction professional who thrives on process improvement, operational excellence, and building scalable systems. This role sits at the intersection of project execution and operations, partnering closely with leadership and project teams to standardise processes, improve reporting, and enhance project performance across the organisation.

This opportunity is ideal for someone who enjoys being involved in project lifecycles without carrying the day-to-day responsibilities of project management.Key ResponsibilitiesProcess Improvement & Operational Excellence

• Develop, implement, and maintain company-wide Standard Operating Procedures (SOPs).
• Create scalable playbooks, frameworks, and best practices that support business growth.
• Identify operational inefficiencies and implement solutions to improve consistency and execution.
• Establish governance standards and ensure alignment across all project teams.
• Continuously evaluate and improve workflows, reporting structures, and operational processes.

Project Controls & Compliance

• Conduct project audits and health assessments to ensure adherence to company standards.
• Monitor compliance with established project controls processes and procedures.
• Support project teams by identifying gaps, recommending improvements, and sharing best practices.
• Ensure project teams leverage Procore effectively and consistently.
• Partner with Operations and Project Executives to improve project delivery and accountability.

Reporting & Performance Metrics

• Develop and manage monthly, quarterly, and executive-level reporting.
• Track and analyse key project performance indicators and operational metrics.
• Create reporting frameworks that provide visibility into project health and performance.
• Support leadership with KPI dashboards, benchmarking initiatives, and operational reviews.
• Drive continuous enhancements to reporting capabilities and data integrity.

Technology & Systems Leadership

• Serve as the internal subject matter expert for Procore processes and governance.
• Champion best practices across construction technology platforms.
• Utilise P6 and Bluebeam to support project controls initiatives.
• Assist with implementation and optimisation of tools such as OpenSpace, Outbuild, and Compass.
• Ensure technology platforms are being used consistently and effectively across projects.

Strategic Leadership Support

• Partner with executive leadership on quarterly project reviews and operational assessments.
• Support annual operational excellence initiatives and long-term business planning.
• Provide insights and recommendations based on project and performance data.
• Contribute to future organisational structure, process development, and operational strategy.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.