Senior Account Manager - Data Analytics - Greater Boston

Account Management & Relationship Ownership

• Serve as the primary face to our client's flagship customer, working onsite in Wilmington, MA
• Manage day‑to‑day client relationships across VP and Director‑level stakeholders
• Conduct routine touchpoints, onsite visits, business reviews, and engagement‑building activities (e.g., lunches, events, floor walks)

Account Growth & Expansion

• Identify and pursue upsell opportunities within existing agreements
• Collaborate with the VP of Farming and broader sales leadership on account strategy
• Track resource performance, renewals, and client satisfaction metrics
• Support small, local hunting opportunities where appropriate (not the focus)

Internal Coordination

• Partner closely with delivery, recruiting, and leadership teams
• Report on account health, risks, escalations, and revenue forecasts
• Maintain compliance with contractual terms and program governance

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