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Service Dispatcher - HVAC Service - East Bridgewater

Bridgewater, Massachusetts Permanent USD80,000 - USD120,000 per year View Job Description
Our client is seeking a Service Dispatcher / Assistant Project Manager (APM) to support HVAC service operations, estimating, and project coordination activities. This full-time, in-office position offers the opportunity to work closely with leadership while building a long-term career in project management and operations.
  • Work directly with ownership and accelerate your career growth.
  • Join a growing HVAC contractor with diverse $7M+ project exposure.

About Our Client

Our client is a rapidly growing mechanical contracting organization serving a diverse portfolio of commercial, residential, and service-based projects. The company offers a collaborative, team-oriented culture where employees work closely with leadership and have the opportunity to make a meaningful impact on business growth.

Job Description

  • Receive and manage incoming customer service requests and support inquiries.
  • Gather troubleshooting details and create accurate service tickets within company systems.
  • Dispatch HVAC technicians and coordinate service schedules.
  • Track open service tickets, backlog activity, and repair progress.
  • Coordinate equipment, materials, parts orders, and vendor deliveries.
  • Support estimating efforts by obtaining subcontractor and vendor pricing.
  • Assist with proposal preparation, project planning, and bid support.
  • Perform takeoffs and other project coordination tasks.
  • Monitor proposal activity and track awarded projects.
  • Maintain visibility into parts lead times, schedules, and project milestones.
  • Collaborate with service technicians, project teams, office staff, vendors, and customers.
  • Provide operational support across commercial and residential HVAC service and construction projects.



MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

  • Experience within the HVAC industry, either commercial, residential, or both.
  • Background in service dispatching, service coordination, project coordination, estimating, or assistant project management.
  • Experience using at least one of the following systems: FOUNDATION, Procore, or Sage.
  • Strong organizational, communication, and multitasking skills.
  • Ability to work full-time in an office environment.
  • Experience coordinating technicians, service requests, materials, vendors, or subcontractors.
  • Experience supporting HVAC construction and installation projects.
  • Estimating and proposal development experience.
  • Experience tracking equipment, materials, project schedules, and subcontractor activity.
  • Interest in growing into expanded Project Management and Estimating responsibilities.

    *Apply online today and your resume will be considered within 48 hours of application*

What's on Offer

  • Competitive compensation up to $120k plus employer-paid medical coverage.
  • Direct access to ownership and decision-makers with no layers of bureaucracy.
  • Clear opportunity to grow into larger Project Management and Estimating responsibilities.
  • Exposure to both HVAC service operations and commercial construction projects.
  • Join a stable, expanding organization experiencing significant year-over-year growth.
Contact
Jihad Edmond
Quote job ref
JN-082026-7081536

Job summary

Sector
Construction
Sub Sector
Project Manager
Industry
Property
Where
Bridgewater
Contract Type
Permanent
Consultant name
Jihad Edmond
Job Reference
JN-082026-7081536
 

Michael Page is an inclusive employer. We want to make sure you have everything you need to perform at your best throughout our hiring process, so please let us know if there is anything we can do to support with your application or interview.