Save Job Back to Search Job Description Summary Similar Jobs fuel customer expansion by leading a high-performing team to success- designing and implementing the systems, processes, and toolsAbout Our ClientFor over 20 years, organizations around the world have relied on our clients industry-leading solutions to target, engage, and retain customers by leveraging high-quality, reliable data. These solutions support more effective outreach, better-qualified leads, increased sales productivity, and ultimately accelerated business growth.This organization stands out for its strong and sustained growth, backing from leading investors, highly rated products, and a proven ability to successfully acquire and integrate complementary technology businesses. The company fosters a culture built on performance, collaboration, trust, and a positive, team-oriented environment.Headquartered in the United States, the company maintains a global presence with offices across North America, Europe, South America, and Asia-Pacific.Job DescriptionRevenue Strategy: Develop and execute long-term retention, upsell, and cross-sell strategies to drive revenue growth and exceed performance targets.Team Leadership & Talent Development: Recruit, coach, and retain high-performing account management professionals. Build a culture centered on accountability, continuous improvement, and strong onboarding. Actively support team success and remove barriers to performance.Forecasting & Revenue Ownership: Manage team revenue goals and maintain a disciplined forecasting approach to ensure accuracy and predictability.Strategic Account Engagement: Serve as an executive sponsor for key accounts by building senior-level relationships, managing complex renewals, and addressing escalations.Data-Driven Decision Making: Use business insights and SaaS metrics to evaluate market trends, competitive landscape, and customer feedback to refine strategies.Operational Excellence: Implement best practices, streamline internal processes, and ensure effective use of sales and account management tools to improve efficiency.Cross-Functional Collaboration: Partner closely with Sales, Product, and Marketing teams to align customer strategies and support broader organizational goals.Leadership by Example: Demonstrate strong accountability, transparency, and collaboration while reinforcing a high-performance culture.MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.The Successful ApplicantAt least 7 years of progressive leadership experience in SaaS account management, sales, or customer success, with responsibility for retention and expansionMinimum of 3 years in a Director-level (or higher) leadership roleProven success in a B2B SaaS environment, ideally within a high-growth settingExperience building, scaling, and leading high-performing teamsStrong understanding of SaaS metrics and revenue models, with a track record of meeting or exceeding ARR/NRR/GRR goalsExcellent communication, executive presence, and negotiation skills with experience engaging senior stakeholdersWillingness to travel up to 25%What's on OfferCompetitive base salary and variable compensation package, including bonus and equity components. Final compensation will depend on experience, location, and qualifications.ContactGrace MurphyQuote job refJN-062026-7036440Job summarySectorSalesSub SectorSales Manager/Director/VPIndustryTechnology & TelecomsLocationBostonContract TypePermanentConsultant nameGrace MurphyJob ReferenceJN-062026-7036440
