Strategic Account Manager - SaaS Hybrid Boston

• Manage and nurture relationships with existing clients to ensure retention and growth.
• Sales role focused on upsell / cross sell within existing accounts.
• Work closely with clients to maximize revenue growth.
• Act as the primary point of contact for client inquiries, resolving issues promptly and professionally - work with Customer Service and Customer Support teams as needed.
• Collaborate with internal teams to deliver tailored solutions that meet client needs.
• Track and report on client account activity, including sales performance and customer feedback.
• Develop strategic account plans to align with business objectives and client goals.
• Stay up to date with industry trends and competitor offerings to provide valuable insights.
• Support the sales team in achieving overall revenue targets and business growth.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.