Sr. Manager, Enterprise Integrations

Assist in the evolution and management of the enterprise integrations.
Opportunity to grow with a leading sports, media, & entertainment company.

About Our Client

Leading sports, media, entertainment and lifestyle platform. As the owner of some of the most iconic and beloved intellectual property in the world.

Job Description

What you'll be working on

Enterprise Integration Strategy

Assess current-state integration landscape and define a future-state vision aligned with business goals
(Re)Architect and implement a scalable integration strategy across NetSuite ERP, OneStream CPM, Salesforce CRM, Luminance CLM, and other potential future-state enterprise platforms (DAM, RMS, DRM)
Own the integration roadmap and delivery plan, balancing strategic priorities with tactical execution
Establish governance standards for integration development, security, testing, deployment, and operations
Monitor and optimize integration performance, reliability, and scalability

Enterprise Integration Delivery

Lead cross-functional workshops to gather requirements and drive alignment across IT, business systems, and external partners
Design and build APIs, microservices, SFTP, and flat file integrations to support business-critical workflows
Collaborate with external vendors to ensure high-quality, secure, and performant integrations
Monitor and optimize integration performance, reliability, and scalability

Vendor Management

Act as point of contact for all production issues or new requests related to enterprise integrations, working with business stakeholders to identify priority, collaborating with the IT Application Manager(s), and with vendors to triage, analyze and solution to closure
Manage the contractual obligations with vendors regarding integrations, including SLAs, licenses, upgrades, maintenance, defects, and enhancements of integrations; may require review and management of Statements of Work (SOW) for new/existing agreements with vendors
Manage contractual production defect remediation SLAs regarding integrations with vendor solution providers by collecting and managing data metrics, communicating faults, and ensuring credits are provided, where applicable
Manage internal and external teams regarding integrations to ensure successful delivery of key initiatives, upgrades, replacements, and retirement

Release and Compliance Management

Oversee all release management tasks, including working with vendor and business users to plan, test and deploy all integration releases, while driving, managing, and implementing essential methods using test environments, generating test data libraries, managing non-production defect remediation, defining and managing User Acceptance Testing (UAT), and ensuring completion of all SOX and/or internal audit required documentation
Maintain audit documentation and comply with all internal and external audit requirements for integrations and change management
Foster collaboration among cross-functional partners to keep them informed of related projects and other cross-functional integration requests
Ensure that business decisions and processes made are in compliance with Sarbanes-Oxley

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful Sr. Manager, Enterprise Integrations should have:

6+ years of experience in enterprise IT, with deep expertise in systems integration and architecture
Proven ability to design and build APIs, microservices, and file-based integrations (SFTP, flat files)
Hands-on experience integrating NetSuite ERP, OneStream CPM, Salesforce CRM, and Luminance CLM (or similar ERP, CPM, CRM, CLM solutions)
Strong understanding of middleware platforms, cloud-native architectures, and integration best practices
Experience with tools such as MuleSoft, Boomi, Azure Integration Services, or similar
Exceptional communication and stakeholder management skills across technical and non-technical audiences
Ability to thrive in ambiguity and drive clarity through structured planning and execution
Experience in consumer products, licensing, or media ecosystems is a plus
Experience installing and leading the adoption of best practice processes, methods, and technologies
Distinctive people skills with a proven track record of influencing, driving change, and stakeholder management, with a bias for excellent customer service
Superior problem-solving skills, in both ambiguous and tactical situations, and a bias for action
Strong organization skills with ability to organize others around you
Demonstrated flexibility and ability to perform in a dynamic environment, and comfort working in ambiguity
Outstanding written and oral communication skills and expert meeting planning and facilitation skills
Ability to provide on-call support, as needed (i.e., critical production incident, planned production release) which could be during non-standard business hours such as weekend, evening, or support of global users (i.e., UK)