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The Director of Customer Service will lead and oversee the customer service operations within the life science industry, ensuring exceptional service delivery and customer satisfaction. This role focuses on creating effective strategies to improve customer engagement, operational efficiency, and team performance.
My client is seeking a skilled and detail‑oriented Depot Service Engineer to support the repair, maintenance, and technical evaluation of advanced equipment used in fertility treatment technology and fertility laboratories. This role is based within a centralized service facility and focuses on diagnosing, repairing, testing, and refurbishing medical devices and laboratory technologies that support critical reproductive workflows.
This Quality Engineer will support all aspects of product quality, compliance, and process improvement across a fast-paced manufacturing operation. You'll partner cross‑functionally to analyze defects, optimize systems, and ensure world‑class standards throughout production.
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